Description

Key Learning #1

Understand the New ADA Rule—Clearly and Practically: Gain a plain-language understanding of the new federal requirements for web and mobile accessibility, including timelines, scope, and who is responsible for compliance.

Key Learning #2

Identify Accessibility Risks and Gaps in Ticketing Operations: Learn how common ticketing workflows, websites, and mobile apps may fall short—and how to recognize potential compliance and customer-experience risks before they become problems.

Key Learning #3

Take Action with Confidence: Leave with practical next steps, including how to evaluate current platforms, collaborate with internal teams and vendors, and prioritize improvements that protect your organization while expanding access for all patrons.

Duration

60-Minute Workshop

Speakers

Betty Siegel

Betty Siegel

Director, Office of Accessibility and VSA at The John F. Kennedy Center for the Performing Arts

Handouts